Support

How can we help?

Get help with your account, records, safety, privacy, or the LivedYet beta.

Account and sign-in

If an email link expires, request a new one from the sign-in screen. Never forward a sign-in email or share its link.

Records and media

A record can contain text, photos, or one video. Alpha videos can be up to five minutes and 50 MB. If an upload fails, keep the draft and try again on a stable connection.

Report a safety issue

Use Report in the app for a record, comment, profile, or community. For an urgent privacy, copyright, or safety issue, email us with the relevant link. If someone is in immediate danger, contact local emergency services first.

Privacy and account deletion

You can request a data export or delete your account from Settings. Private data is deleted; public contributions can remain only after irreversible anonymization when you choose that option.

Beta feedback

Tell us what you were trying to do, what happened, your iPhone model and iOS version, and—only if it does not contain private information—a screenshot.

Email support

hello@livedyet.com